VERSELINE CUSTOMER CARE
RETURNS & EXCHANGES
Simple. Transparent. Fair.
30
DAYS RETURN POLICY
Take your time.
You may return your order within 30 days of delivery. Every item must be unworn, unused and returned in its original condition.
RETURN REQUIREMENTS
What we need from you.
EXCHANGES
Need a different size?
Contact us before returning your item and we will help you arrange an exchange, subject to availability.
REFUNDS
How it works.
Approved refunds are issued to the original payment method within 3–7 business days.
RETURN SHIPPING
Who pays?
Customers are responsible for return shipping costs unless the wrong item was sent or the product arrived damaged or defective.
DAMAGED OR INCORRECT ORDER
Tell us within 48 hours.
Send us your order number, clear photos and a short description of the issue.